<!-- source: https://credentials.beichen.co.uk/en/services/difficult-cases/ | language: en | updated: 2026-10-03 -->

# Difficult cases are our daily work

If others said “can’t be done” or “too much trouble”, ask us first. Every type here has a real case video.

We cannot guarantee any evaluation outcome. But before taking a case we assess feasibility and tell you the risks candidly, then quote.

🏫

### Closed vocational school / no email

WES’s verification email cannot reach the school. We can identify who holds the records now, request paper-letter verification, or pre-brief the school’s mailbox.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-XU5jArvMn6I) · [Video 2](https://credentials.beichen.co.uk/en/cases/#v-9Uaypymykj8) · [Video 3](https://credentials.beichen.co.uk/en/cases/#v-C81wm5LNcLg)

🪪

### Mismatched name or passport number

Name changes, romanisation differences, old IDs, school errors. Find the name the school filed with CSSD and prepare a school letter.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-gOt3suUUZUQ) · [Video 2](https://credentials.beichen.co.uk/en/cases/#v-zpijfor3VXY) · [Video 3](https://credentials.beichen.co.uk/en/cases/#v-4cv8Lervnro)

📄

### Lost certificate or transcript

A diploma lost many years ago can still be verified through the stamping process and communication with CHSI.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-PwBAdEPgZFY) · [Video 2](https://credentials.beichen.co.uk/en/cases/#v-ojraFzCG0Pw)

✏️

### Wrong grade on a transcript

A 90 typed as 0, an uncooperative school archive, and a correction made in the end by going around it.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-qoFPwNPaj8M)

🎓

### Incomplete · self-study · distance

Unfinished, part-time or adult-education degrees are not “normal” degrees, but there are routes.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-H6eNAPmHLgI) · [Video 2](https://credentials.beichen.co.uk/en/cases/#v-HHmiqzDB8L8) · [Video 3](https://credentials.beichen.co.uk/en/cases/#v-0jEAewefYMI)

🌏

### Overseas degrees

Ukraine, Malaysia, Australia, New Zealand: every country verifies differently.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-H2opKWWRhn0) · [Video 2](https://credentials.beichen.co.uk/en/cases/#v-Qf4XrojhqoE) · [Video 3](https://credentials.beichen.co.uk/en/cases/#v-5FJFKEgc9fA)

🤝

### Joint-programme degrees

Joint degrees not listed on CHSI need a more careful feasibility check.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-jLH9fMTNr98)

📱

### No Chinese number / ID already used

Registering with an overseas number, or resolving duplicate registration via CSSD’s official WeChat.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-6rb-MT3VDoM) · [Video 2](https://credentials.beichen.co.uk/en/cases/#v-p_5GYXmwWzU)

🔁

### ECA extension · document transfer

Reuse earlier evaluation materials without resending, and understand how long an ECA stays valid.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-dA12mCu8Mrs) · [Video 2](https://credentials.beichen.co.uk/en/cases/#v-lDWtn9WWbrM)

⚕️

### Medical doctorates and special degrees

Course-by-Course vs Document-by-Document, and handling missing bachelor’s and master’s documents.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-ue7ctbAQ-Rc)

🏃

### Vocational + gaokao shortcut

For vocational or high-school graduates who sat the gaokao: verify the gaokao score report through CHSI and skip school verification.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-0ckHhRVgGTs)

📬

### English-only transcript rejected by CSSD

English-only, not recently issued, or errors in the CSSD report: four common problems.

[Video 1](https://credentials.beichen.co.uk/en/cases/#v-Nfa_FgkiCAs)

Contact us

## Which type is your case?

Just send the situation. You don’t need to have it all sorted.

**We reply within 12 hours, 24 at the latest.** Available for a voice call any time. Easy to reach, easy to talk to.

[Get a quote](https://credentials.beichen.co.uk/en/contact/)

We reply within 12 hours, 24 at the latest

WeChat: **zhousvip**Copied ✓

[Email: **wes@supersecure.site**](mailto:wes@supersecure.site)[YouTube: **@yourlight23 · 35 case videos**](https://www.youtube.com/@yourlight23)
